Reports and industry research

 

Over the years, Syskit has gained recognition from multiple institutions for its innovative technology solutions. These various research and analyst reports provide in-depth insights into how Syskit’s offerings can help organizations optimize their Microsoft 365.

These valuable resources cater to investors, partners, customers, and analysts who want a comprehensive understanding of Syskit’s impact. You can access these reports as a subscriber or purchase them individually.

 

Gartner Hype Cycle for Digital Workplace Applications

 

By Gartner, May 19, 2026

This Gartner report introduces Microsoft 365 Governance Tools as an emerging market category focused on helping organizations govern collaboration, content, permissions, and AI-driven workplace experiences in Microsoft 365. Gartner highlights growing demand for governance solutions as organizations prepare for broader AI adoption and identifies Syskit as a Sample Vendor in the space.

 

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Close the AI Agent Governance Gap in Microsoft SharePoint With 5 Practical Steps

By Gartner, May 7, 2026

This Gartner report explores how SharePoint site owners are becoming key AI governance stakeholders as Microsoft positions SharePoint as the primary grounding source for Copilot and enterprise AI agents. The report outlines five practical governance steps and highlights the need for third-party solutions like Syskit Point to help organizations improve governance, permissions oversight, lifecycle management, and site-owner enablement.

 

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5 Steps to Govern Copilot Agents While Empowering Users

By Gartner, February 24, 2026

This research explores the growing gap between organizations’ ambition to scale Microsoft 365 agents and their ability to govern them effectively. While agents promise significant productivity gains, adoption is slowing due to fragmented governance, limited visibility into agent behavior, and inconsistent controls.

The report highlights key challenges organizations face and it provides guidance for IT and digital workplace leaders on establishing governance frameworks, improving oversight, and enabling responsible agent adoption at scale.

 

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How to Build a Microsoft 365 Copilot and Agents Strategy in 2026

By Gartner, January 15, 2026

This research examines Microsoft’s rapidly evolving Copilot and agent strategy and what it means for organizations planning ahead. It helps application leaders assess innovation readiness, balance risk, and define a Microsoft 365 Copilot strategy suited for 2026.

 

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Market Guide for Microsoft 365 Governance Tools

By Gartner, January 12, 2026

This guide explores the landscape of Microsoft 365 governance tools, highlighting solutions that go beyond the standard admin centers. IT leaders can use it to compare the options they have to improve the management of their M365 environments.

 

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Top 5 Microsoft 365 Copilot Security Risks and Mitigation Controls

By Gartner, August 13, 2025

This report covers Microsoft 365 Copilot, which has gained global interest for its potential to enhance productivity and creativity. Security architects must prioritize controls to address the top five security risks associated with its adoption.

 

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Top 10 Considerations for SharePoint Agents

By Gartner, August 1, 2025

This report covers Microsoft SharePoint Agents, part of the Copilot Agents portfolio, which simplify RAG-based solution development with SharePoint content. The current maturity introduces challenges in security, governance, and document management that architects must address.

 

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How SharePoint Advanced Management Impacts Copilot Governance

By Gartner, July 24, 2025

The report assesses Microsoft’s SharePoint Advanced Management (SAM), now included with Microsoft 365 Copilot licenses. It highlights SAM’s role in reducing risks like oversharing, sprawl, and weak lifecycle governance, while also pointing out key limitations in its capabilities.

 

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Optimize storage in Microsoft 365

By Gartner, July 23, 2025

Storage space in Microsoft 365 is both limited and costly, and its broad set of applications often leaves organizations unsure of how to manage it efficiently. This research outlines strategies to enhance tenant storage monitoring, helping businesses optimize usage and cut costs.

 

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Key Insights From the 2025 Microsoft 365 Copilot Survey

By Gartner, June 2, 2025

Based on Gartner’s 2025 Microsoft 365 Copilot Survey, this report offers insights for digital workplace leaders as Copilot evolves with new agent capabilities and a stronger value proposition. Despite this progress, large-scale adoption remains limited due to support, governance, and security challenges.

 

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How to Mitigate the Risks of Microsoft 365 Copilot Agent Sprawl

By Gartner, March 11, 2025

Microsoft’s default settings allow all employees to create, share, and use Copilot agents in Microsoft 365. Without proper controls in place, this can result in an uncontrolled proliferation of agents and higher risks. This research aims to help digital workplace leaders understand these risks and take steps to mitigate them.

 

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Market Guide for AI Trust, Risk and Security Management

By Gartner, February 18, 2025

Gartner reports that there are four functional technology layers for governing AI. The top two are new to AI, and the bottom two are traditional technology measures focused on AI. This report details the adopters of AI technologies must understand to completely understand TRiSM (Trust, Risk, and Security Management) and offers sample vendors for the four different layers.

 

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How to secure and govern Microsoft 365 Copilot at scale

 

By Gartner, January 25, 2025

This report provides a comprehensive guide to securing and governing Microsoft 365 Copilot at scale, covering key areas such as establishing governance through cross-functional teams and aligned policies, evaluating native and third-party tools to address gaps.

The research goes over topics such as:

• Establishing M365 Copilot governance

• Evaluating native and third-party tools

• Applying baseline controls to reduce risk

• Improving overall M365 information governance

• Developing continuous protection

 

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Assess Microsoft 365 document management and records use cases

 

By Gartner, December 5, 2024

This report examines how organizations can maximize their Microsoft 365 investment in document management, assessing its strengths and gaps across key use cases. It highlights how third-party solutions, including Syskit, enhance external sharing capabilities with added security and guest-user management, helping organizations securely manage collaboration and mitigate risks like oversharing and data leakage.

 

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2025 Planning Guide for the Digital Workplace

 

By Gartner, October 14, 2024

Gartner’s 2025 Planning Guide for the Digital Workplace report identified Syskit Point as a “solution that helps manage the end-to-end life cycle of workspaces (from provisioning to deletion), provides improved visibility and reporting, and helps manage oversharing and guest access”.

 

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The Top 10 “Gotchas” of Copilot for Microsoft 365

 

By Gartner, April 8, 2024

The report focuses on the potential pitfalls organizations will face when rolling out Copilot for Microsoft 365 and offers ideas and solutions to avoid them.

There are four main areas the report addresses:

1. Administration

2. Security

3. Information Governance

4. User Experience

It is an extensive report that offers multiple solutions to issues Copilot could cause and explains them with examples.

 

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Go Beyond Baseline Microsoft 365 GenAI Controls to Secure Copilot

 

By Gartner, February 19, 2024

The report outlines the concerns related to implementing Copilot for Microsoft 365 and the related GenAI operations, mainly focusing on the informati governance challenges posed by this technology.

The research addresses:

• analysis of lowering the risks of sensitive data exposure internally and externally,

• impact and minimization of hallucinations (fictional GenAI responses),

• security, compliance, and privacy controls.

 

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How to Prepare for Microsoft 365 Education Storage Changes

 

By Gartner, January 8, 2024

This research equips IT professionals to navigate the storage constraints recently implemented by Microsoft in the Education industry. Given the substantial impact these changes will have on higher education institutions, the research outlines a comprehensive plan addressing key components, including:

•  Assessing the implications of storage changes

•  Audit and cleanup processes

•  Understanding and catering to different user personas

•  Establishing storage quotas

•  Developing retention and lifecycle policies

 

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Mitigate Copilot for Microsoft 365 Risks Through Information Governance

 

By Gartner, November 17, 2023

This research outlines the steps you need to take to improve your information governance to get the most out of Copilot for Microsoft 365 and to mitigate the associated risks.

Copilot for Microsoft 365 and other generative AI tools promise to improve and speed up how organizations do business. However, Copilot highly depends on the quality of information stored in an organization’s Microsoft 365 environment. Organizations must take the necessary steps to prepare for the Copilot rollout to avoid oversharing, data loss, and content sprawl.

This Gartner research covers topics such as:

• How Copilot for Microsoft 365 works with information

• Information risks posed by Copilot for Microsoft 365

• How to improve Microsoft 365 information governance

 

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2024 Planning Guide for the Digital Workplace

 

By Gartner, October 4, 2023

The guide focuses on technology trends that improve ROI and employee productivity, with highlights on emerging technologies like GenAI. Here are some of the topics that the guide covers:

• The potential of GenAI in digital workplaces.

• The importance of governance in Microsoft 365.

• The growth of cloud communication services.

• The promising future of large language models with GenAI.

The report also addresses refining device management strategies and the shift in VDI licensing towards DaaS.

 

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Solution Path for Implementing Microsoft 365 Governance

 

By Gartner, September 26, 2023

This research by Gartner is designed for application technical professionals as a guide that will help them establish effective governance and manage risk across Microsoft 365.

• This comprehensive research goes over topics such as:

• The governance challenges organizations face today.

• The impact of quick deployment during COVID-19.

• Finding the right balance between collaboration and security.

• User adoption and shadow IT.

It follows them up with recommendations on how to mitigate the risks while establishing effective Microsoft 365 governance.

 

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Guidance Framework for Managing External Sharing in Microsoft 365

 

By Gartner, June 30, 2023

This comprehensive Gartner document explores external sharing in Microsoft 365, delving into its benefits and challenges, and providing in-depth insight into how organizations can leverage this feature without risking their bottom line.

While OneDrive and SharePoint have made sharing more accessible, there is a risk that employees may overshare sensitive information with external parties. Application technical professionals can use this report to comprehend and manage these risks, understanding how to effectively control external sharing within Microsoft 365.

The use of sharing links to grant external parties access to content provides significant collaboration and security advantages. However, this method can still expose information to the dangers of oversharing and potential data loss.

This document outlines a detailed 5-step guidance framework designed to assist organizations in tailoring external sharing in Microsoft 365 to suit their specific needs and requirements.

 

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Assessing External-Sharing Options in Microsoft 365

 

By Gartner, June 30, 2023

This Gartner research shows how external sharing in Microsoft 365 is becoming increasingly complex and how organizations need help managing external sharing in M365 effectively.

It offers multiple recommendations to application technical professionals responsible for Microsoft 365 to get external sharing under control, including going over multiple add-on products or third-party solutions that can help them improve Microsoft 365 governance.

 

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Market Guide for SaaS Management Platforms

 

By Gartner, December 13, 2022

This research details how managing multi-SaaS environments has led to issues such as sprawl, lack of control, and overspending across different consoles. The Market Guide addresses this by providing insights and recommendations to IT and I&O leaders on evaluating the still-immature SaaS management platform (SMP) market.

With SaaS spending growing 15-20% annually and an average of over 125 different SaaS applications per organization, the guide emphasizes the risks associated with decentralized SaaS management’s financial, security, and operational aspects. It also advises on maximizing ROI through strategic partnerships and research into the SMP market to define attainable requirements and navigate the complexities of SaaS lifecycle management.

 

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Assessing Workspace Governance and Life Cycle Controls in Microsoft 365

 

By Gartner, November 16, 2022

The report focuses on assessing workspace governance and lifecycle controls within Microsoft 365, addressing challenges stemming from workspace sprawl, like duplication and redundancy across Microsoft Teams and SharePoint sites. The situation impacts search functions and increases risks such as data leakage.

It provides insights into the strengths and weaknesses of native controls and the functionalities available in Azure AD P1 and P2 subscriptions. It also gives details about native governance, custom development, and third-party solutions that help mitigate risks and ensure a scalable long-term approach for workspace management in Microsoft 365.

 

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4 Essential Patterns for Integrating Applications to Boost the Impact of Microsoft Teams

 

By Gartner, November 17, 2021

This document is designed to help application technical professionals determine how to integrate other applications with Microsoft Teams. It does so by detailing four distinctive patterns that they can use to do it effectively.

Integrating applications with Microsoft Teams offers a pathway to drive deeper business impact and enhance organizational collaboration. However, navigating Microsoft’s suite of integration technologies can present a challenging landscape, often confusing even experienced application technical professionals.

 

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The Top 50 Gotchas of Microsoft 365

 

By Gartner, January 5, 2021

Microsoft 365 (formerly Office 365) is a complex platform that can present lurking surprises during its implementation, creating a challenging landscape for application technical professionals. This Gartner research includes the top 50 Microsoft 365 “gotchas,” which can vary in difficulty and cost to resolve.

The research summarizes these common pitfalls and provides guidance on what is easy to fix and what could be more difficult or costly. It further offers insights into third-party tools that can help professionals avoid these challenges, contributing to a more streamlined and effective platform implementation.

 

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